SERVICE & REPAIRS

Our customers are ALL very important to us at Manfrotto Distribution. We commit ourselves to providing outstanding after sales service and repair backup.

Please take a few minutes to read through the following section. It will help us serve you better, making sure that you get the fastest turnaround possible when you send your Manfrotto Distribution-distributed product to us for repairs.

All repairs must be sent to us prepaid. Equipment, which is repaired under warranty without charge, will be returned with normal transportation charges prepaid by Manfrotto Distribution.

Unfortunately, Manfrotto Distribution cannot be held responsible for items lost in transit to or from our service facility. That responsibility lies in the hands of the shipper. Manfrotto Distribution strongly recommends that any shipments be sent with a carrier that provides a tracking number, such as UPS or FedEx, or that they at least be sent insured from the carrier.

PACKAGING:
Equipment should be placed in a sturdy carton allowing for at least three inches of packing material on all sides. Damage caused by improper packing is the responsibility of the sender. Please include cover letter with details.

For all Manfrotto and Gitzo items please send package to:

Manfrotto and Gitzo Service Centre
Unit 23 Hewitts Industrial Estate
Cranleigh
Surrey
GU6 8LW
Tel 01483 542928
Fax 01483 542921
Email: service@manfrottodistribution.co.uk

For all items EXCEPT MANFROTTO AND GITZO please send package to:

Manfrotto Distribution
Unit 4, The Enterprise Centre, Kelvin Lane
Crawley, RH10 9PE
Tel: 01293 583300
Fax: 01293 583301
email:  info@manfrottodistribution.co.uk